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About
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My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
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At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
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I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
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Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
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Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
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Feel free to read some of the testimonials below from real people who have used my services.
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Testimonials
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Peter is a very professional and competent freelancer. He's always available to help and very cooperative. We will definitely work with him again in the future!
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Great to work with. Took lots of time to make sure I understood what hew was doing. Will work with him again! Thanks for helping us launch our site on time!
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Wow awesome!!! Super communication, extremely knowledgeable and prompt with solutions and workarounds. Definitely will hire again and would recommend to a friend.
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I'm so glad I hired Peter! He was available when I needed him, provided great communication and demonstrated that he's a true expert in his field. I plan to hire him for all upcoming IT and system admin tasks.
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Great tutorial Mr Knowles. Was very informative. You really know your stuff. Now I know at least I am starting off with a decent configuration, and that the 'mins' are the way to go for great server control.
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