TERMS OF SERVICE
PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.
  1. OVERVIEW
    This Terms of Service Agreement (this "Agreement") is entered into by and between TPN Solutions, a British Columbia registered business and you, and is made effective as of the date of your use of this website ("Site") or the date of electronic acceptance. This Agreement sets forth the general terms and conditions of your use of the Site and the products and services purchased or accessed through this Site (individually and collectively, the "Services"), and is in addition to (not in lieu of) any specific terms and conditions that apply to the particular Services.
    Whether you are simply browsing or using this Site or purchase Services, your use of this Site and your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement
    The terms "we", "us" or "our" shall refer to TPN Solutions. The terms "you", "your", "User", "client" or "customer" shall refer to any individual or entity who accepts this Agreement. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
    TPN Solutions may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services. In addition, TPN Solutions may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your client ("Account") information current. TPN Solutions assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate email address.
  2. ELIGIBILITY; AUTHORITY
    This Site and the Services found at this Site are available only to Users who can form legally binding contracts under applicable law. By using this Site or the Services found at this Site, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, and (iii) are not a person barred from purchasing or receiving the Services found at this Site under the laws of Canada or other applicable jurisdiction.
    If you are entering into this Agreement on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms "you", "your", "User", "client" or "customer" shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, TPN Solutions finds that you do not have the legal authority to bind such corporate entity, you will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations. TPN Solutions shall not be liable for any loss or damage resulting from TPN Solutions' reliance on any instruction, notice, document or communication reasonably believed by TPN Solutions to be genuine and originating from an authorized representative of your corporate entity. If there is reasonable doubt about the authenticity of any such instruction, notice, document or communication, TPN Solutions reserves the right (but undertakes no duty) to require additional authentication from you.
  3. ACCOUNTS; TRANSFER OF DATA ABROAD
    Accounts. In order to access some of the features of this Site or use some of the Services found at this Site, you will have to create an Account. You represent and warrant to TPN Solutions that all information you submit when you create your Account is accurate, current and complete, and that you will keep your Account information accurate, current and complete. If TPN Solutions has reason to believe that your Account information is untrue, inaccurate, out-of-date or incomplete, TPN Solutions reserves the right, in its sole and absolute discretion, to suspend or terminate your Account. You are solely responsible for the activity that occurs on your Account, whether authorized by you or not, and you must keep your Account information secure, including without limitation your customer number/login, password, and other personal details. For security purposes, TPN Solutions recommends that you change your password at least once every six (6) months for each Account you have with TPN Solutions. You must notify TPN Solutions immediately of any breach of security or unauthorized use of your Account. TPN Solutions will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be liable for any loss TPN Solutions or others incur caused by your Account, whether caused by you, or by an authorized person, or by an unauthorized person.
    Transfer of Data Abroad. If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information (including your Account information) across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
  4. GENERAL RULES OF CONDUCT
    You acknowledge and agree that:
    1. Your use of this Site and the Services found at this Site, including any content you submit, will comply with this Agreement and all applicable local, provincial, federal and international laws, rules and regulations.
    2. You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.
    3. You will not use this Site or the Services found at this Site in a manner (as determined by TPN Solutions in its sole and absolute discretion) that:
    4. Is illegal, or promotes or encourages illegal activity;
    5. Promotes, encourages or engages in child pornography or the exploitation of children;
    6. Promotes, encourages or engages in terrorism, violence against people, animals, or property;
    7. Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;
    8. Infringes on the intellectual property rights of another User or any other person or entity;
    9. Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity;
    10. Interferes with the operation of this Site or the Services found at this Site;
    11. Contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or
    12. Contains false or deceptive language, or unsubstantiated or comparative claims, regarding TPN Solutions or TPN Solutions' Services.
    13. You will not copy or distribute in any medium any part of this Site or the Services found at this Site, except where expressly authorized by TPN Solutions.
    14. You will not modify or alter any part of this Site or the Services found at this Site or any of its related technologies.
    15. You will not access TPN Solutions Content (as defined below) or User Content through any technology or means other than through this Site itself, or as TPN Solutions may designate.
    16. You agree to back-up all of your User Content so that you can access and use it when needed. TPN Solutions does not warrant that it backs-up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content.
    17. You will not use this Site or the Services found at this Site, including any of TPN Solutions' related technologies, for any commercial use without TPN Solutions' express prior written consent.
    18. You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity when requested.
    TPN Solutions reserves the right to modify, change, or discontinue any aspect of this Site or the Services found at this Site, including without limitation prices and fees for the same, at any time.
  5. YOUR USE OF TPN SOLUTIONS CONTENT AND USER CONTENT
    In addition to the general rules above, the provisions in this Section 5 apply specifically to your use of TPN Solutions Content and User Content posted to TPN Solutions' corporate websites (i.e., those sites which TPN Solutions directly controls or maintains). The applicable provisions are not intended to and do not have the effect of transferring any ownership or licensed rights (including intellectual property rights) you may have in content posted to your hosted websites.
    TPN Solutions Content. Except for User Content, the content on this Site and the Services found at this Site, including without limitation the text, software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive features and the trademarks, service marks and logos contained therein ("TPN Solutions Content"), are owned by or licensed to TPN Solutions in perpetuity, and are subject to copyright, trademark, and/or patent protection in Canada and foreign countries, and other intellectual property rights under Canadian and foreign laws. TPN Solutions Content is provided to you "as is", "as available" and "with all faults" for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of TPN Solutions. No right or license under any copyright, trademark, patent, or other proprietary right or license is granted by this Agreement. TPN Solutions reserves all rights not expressly granted in and to the TPN Solutions Content, this Site and the Services found at this Site, and this Agreement do not transfer ownership of any of these rights.
    User Content. Some of the features of this Site or the Services found at this Site may allow Users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice ("User Submissions"), or (b) literary, artistic, musical, or other content, including but not limited to photos and videos (together with User Submissions, "User Content"). By posting or publishing User Content to this Site or to the Services found at this Site, you represent and warrant to TPN Solutions that (i) you have all necessary rights to distribute User Content via this Site or via the Services found at this Site, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) you do not violate the rights of any third party.
    Security. You agree not to circumvent, disable or otherwise interfere with the security-related features of this Site or the Services found at this Site (including without limitation those features that prevent or restrict use or copying of any TPN Solutions Content or User Content) or enforce limitations on the use of this Site or the Services found at this Site, the TPN Solutions Content or the User Content therein.
  6. TPN SOLUTIONS' USE OF USER CONTENT
    The provisions in this Section 6 apply specifically to TPN Solutions' use of User Content posted to TPN Solutions' corporate websites (i.e., those sites which TPN Solutions directly controls or maintains). The applicable provisions are not intended to and do not have the effect of transferring any ownership or licensed rights (including intellectual property rights) you may have in content posted to your hosted websites.
    Generally. You shall be solely responsible for any and all of your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it.
    With Respect to User Submissions. You acknowledge and agree that:
    1. Your User Submissions are entirely voluntary.
    2. Your User Submissions do not establish a confidential relationship or obligate TPN Solutions to treat your User Submissions as confidential or secret.
    3. TPN Solutions has no obligation, either express or implied, to develop or use your User Submissions, and no compensation is due to you or to anyone else for any intentional or unintentional use of your User Submissions.
    4. TPN Solutions may be working on the same or similar content, it may already know of such content from other sources, it may simply wish to develop this (or similar) content on its own, or it may have taken / will take some other action.
    TPN Solutions shall own exclusive rights (including all intellectual property and other proprietary rights) to any User Submissions posted to this Site, and shall be entitled to the unrestricted use and dissemination of any User Submissions posted to this Site for any purpose, commercial or otherwise, without acknowledgment or compensation to you or to anyone else.
    With Respect to User Content (Other Than User Submissions).
    If you have a website hosted by TPN Solutions or another service provider, you shall retain all of your ownership or licensed rights in User Content posted to your website.
    However, if you post or publish your User Content to this Site, you authorize TPN Solutions to use the intellectual property and other proprietary rights in and to your User Content to enable inclusion and use of the User Content in the manner contemplated by this Site and this Agreement. Accordingly, you hereby grant TPN Solutions a worldwide, non-exclusive, royalty-free, sublicensable (through multiple tiers), and transferable license to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content in connection with this Site and TPN Solutions' (and TPN Solutions' affiliates') business(es), including without limitation for promoting and redistributing all or part of this Site in any media formats and through any media channels without restrictions of any kind and without payment or other consideration of any kind, or permission or notification, to you or any third party. You also hereby grant each User of this Site a non-exclusive license to access your User Content (with the exception of User Content that you designate "private" or "password protected") through this Site, and to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content as permitted through the functionality of this Site and under this Agreement. The above licenses granted by you in your User Content terminate within a commercially reasonable time after you remove or delete your User Content from this Site. You understand and agree, however, that TPN Solutions may retain (but not distribute, display, or perform) server copies of your User Content that have been removed or deleted. The above licenses granted by you in your User Content are perpetual and irrevocable. Notwithstanding anything to the contrary contained herein, TPN Solutions shall not use any User Content that has been designated "private" or "password protected" by you for the purpose of promoting this Site or TPN Solutions' (or TPN Solutions' affiliates') business(es).
  7. MONITORING OF CONTENT; ACCOUNT TERMINATION POLICY
    TPN Solutions generally does not pre-screen User Content (whether posted to a website hosted by TPN Solutions or posted to this Site). However, TPN Solutions reserves the right (but undertakes no duty) to do so and decide whether any item of User Content is appropriate and/or complies with this Agreement. TPN Solutions may remove any item of User Content (whether posted to a website hosted by TPN Solutions or posted to this Site) and/or terminate a User' access to this Site or the Services found at this Site for posting or publishing any material in violation of this Agreement, or for otherwise violating this Agreement (as determined by TPN Solutions in its sole and absolute discretion), at any time and without prior notice. TPN Solutions may also terminate a User' access to this Site or the Services found at this Site if TPN Solutions has reason to believe the User is a repeat offender. If TPN Solutions terminates your access to this Site or the Services found at this Site, TPN Solutions may, in its sole and absolute discretion, remove and destroy any data and files stored by you on its servers.
  8. ADDITIONAL RESERVATION OF RIGHTS
    TPN Solutions expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or Services (including the right to cancel or transfer any domain name registration) for any reason (as determined by TPN Solutions in its sole and absolute discretion), including but not limited to the following: (i) to correct mistakes made by TPN Solutions in offering or delivering any Services (including any domain name registration), (ii) to protect the integrity and stability of, and correct mistakes made by, any domain name registry, (iii) to assist with our fraud and abuse detection and prevention efforts, (iv) to comply with applicable local, state, national and international laws, rules and regulations, (v) to comply with requests of law enforcement, including subpoena requests, (vi) to comply with any dispute resolution process, (vii) to defend any legal action or threatened legal action without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit, or (viii) to avoid any civil or criminal liability on the part of TPN Solutions, its officers, directors, employees and agents, as well as TPN Solutions' affiliates.
    TPN Solutions expressly reserves the right to review every Account for excessive space and bandwidth utilization, and to terminate or apply additional fees to those Accounts that exceed allowed levels.
  9. NO SPAM; LIQUIDATED DAMAGES
    You acknowledge you have read, understand and agree to be bound by TPN Solutions' Anti-Spam Policy referenced above and available here. You agree TPN Solutions may immediately terminate any Account which it believes, in its sole and absolute discretion, is transmitting or is otherwise connected with any spam or other unsolicited bulk email. In addition, if actual damages cannot be reasonably calculated then you agree to pay TPN Solutions liquidated damages in the amount of $1.00 for each piece of spam or unsolicited bulk email transmitted from or otherwise connected with your Account.
  10. TRADEMARK AND/OR COPYRIGHT CLAIMS
    TPN Solutions supports the protection of intellectual property. If you would like to submit (i) a trademark claim for violation of a mark on which you hold a valid, registered trademark or service mark, or (ii) a copyright claim for material on which you hold a bona fide copyright, please refer to TPN Solutions' Trademark and/or Copyright Infringement Policy referenced above and available here.
  11. LINKS TO THIRD-PARTY WEBSITES
    This Site and the Services found at this Site may contain links to third-party websites that are not owned or controlled by TPN Solutions. TPN Solutions assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, TPN Solutions does not censor or edit the content of any third-party websites. By using this Site or the Services found at this Site, you expressly release TPN Solutions from any and all liability arising from your use of any third-party website. Accordingly, TPN Solutions encourages you to be aware when you leave this Site or the Services found at this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.
  12. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES
    YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE AND THE SERVICES FOUND AT THIS SITE SHALL BE AT YOUR OWN RISK AND THAT THIS SITE AND THE SERVICES FOUND AT THIS SITE ARE PROVIDED "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS". TPN SOLUTIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TPN SOLUTIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND/OR (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND TPN SOLUTIONS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.
    IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY TPN SOLUTIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (INCLUDING WITHOUT LIMITATION ITS CALL CENTER OR CUSTOMER SERVICE REPRESENTATIVES) WILL (I) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
    THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.
  13. LIMITATION OF LIABILITY
    IN NO EVENT SHALL TPN SOLUTIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION OR OTHER INFORMATION AND DATA STORED THEREIN, (VII) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VIII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IX) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, "X-RATED", OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (X) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT GO DADDY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
    IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS SITE OR THE SERVICES FOUND AT THIS SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.
    IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL TPN SOLUTIONS' TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE PARTICULAR SERVICES THAT ARE THE SUBJECT OF THE CAUSE OF ACTION.
    THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.
  14. INDEMNITY
    You agree to protect, defend, indemnify and hold harmless TPN Solutions and its officers, directors, employees, and agents, from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys' fees) imposed upon or incurred by TPN Solutions directly or indirectly arising from (i) your use of and access to this Site or the Services found at this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.
  15. FEES AND PAYMENTS
    You acknowledge and agree that your Payment Method may be charged by TPN Solutions.
    1. GENERAL TERMS, INCLUDING AUTOMATIC RENEWAL TERMS
      You agree to pay any and all prices and fees due for Services purchased or obtained at this Site at the time you order the Services. All prices and fees are non-refundable unless otherwise expressly noted, even if your Services are suspended, terminated, or transferred prior to the end of the Services term. TPN Solutions expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at this Site and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes or modifications in prices and fees shall be effective when the Services in question come up for renewal as further described below.
      Except as prohibited in any product-specific agreement, you may pay for Services by utilizing any of the following "Payment Methods": (i) by providing a valid credit card, (ii) via an electronic check from your personal or business checking account, as appropriate (and as defined below); (iii) by using PayPal (as defined below), (iv) by using an International Payment Option (as defined below) or (v) via in-store credit balances, if applicable (and as defined below), each a "Payment Method". Confirmation of that order will be sent to the email address on file for your Account. Your Payment Method on file must be kept valid if you have any active Services in your Account.
      You acknowledge and agree that where refunds are issued to your Payment Method, TPN Solutions's issuance of a refund receipt is only confirmation that TPN Solutions has submitted your refund to the Payment Method charged at the time of the original sale, and that TPN Solutions has absolutely no control over when the refund will be applied towards your Payment Method' available balance. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.
      In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then TPN Solutions, in its sole and absolute discretion, reserves the right to issue the refund either (i) in the form of an in-store credit; or (ii) via issuance of a TPN Solutions check, which will be sent to the mailing address on file for your Account. TPN Solutions also has the right, but not the obligation, to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method. For the avoidance of doubt, any and all refunds processed via the issuance of either in-store credits or a TPN Solutions check are solely within TPN Solutions' discretion and are not available at customer request.
      If you are being billed on a monthly basis, your monthly billing date will be based on the date of the month you purchased the Services unless that date falls after the 28th of the month, in which case your billing date will be the 28th of each month.
      IN ORDER TO ENSURE THAT YOU DO NOT EXPERIENCE AN INTERRUPTION OR LOSS OF SERVICES, MOST SERVICES OFFER AN AUTOMATIC RENEWAL OPTION. THE AUTOMATIC RENEWAL OPTION AUTOMATICALLY RENEWS THE APPLICABLE SERVICE FOR A RENEWAL PERIOD EQUAL IN TIME TO THE ORIGINAL SERVICE PERIOD. FOR EXAMPLE, IF YOUR ORIGINAL SERVICE PERIOD IS FOR ONE YEAR, YOUR RENEWAL PERIOD WILL BE FOR ONE YEAR. WHILE THE DETAILS OF THE AUTOMATIC RENEWAL OPTION VARY FROM SERVICE TO SERVICE, THE SERVICES THAT OFFER AN AUTOMATIC RENEWAL OPTION TREAT IT AS THE DEFAULT SETTING. THEREFORE, UNLESS YOU DISABLE THE AUTOMATIC RENEWAL OPTION, GO DADDY WILL AUTOMATICALLY RENEW THE APPLICABLE SERVICE WHEN IT COMES UP FOR RENEWAL AND WILL TAKE PAYMENT FROM THE PAYMENT METHOD YOU HAVE ON FILE WITH TPN SOLUTIONS AT TPN SOLUTIONS' THEN CURRENT RATES, WHICH YOU ACKNOWLEDGE AND AGREE MAY BE HIGHER OR LOWER THAN THE RATES FOR THE ORIGINAL SERVICE PERIOD. IN ORDER TO SEE THE RENEWAL SETTINGS APPLICABLE TO YOU AND YOUR SERVICES, SIMPLY LOG INTO YOUR ACCOUNT MANAGER ("ACCOUNT MANAGER") FROM THIS SITE AND FOLLOW THE STEPS FOUND HERE. YOU MAY ENABLE OR DISABLE THE AUTOMATIC RENEWAL OPTION AT ANY TIME. HOWEVER, SHOULD YOU ELECT TO DISABLE THE AUTOMATIC RENEWAL OPTION AND FAIL TO MANUALLY RENEW YOUR SERVICES BEFORE THEY EXPIRE, YOU MAY EXPERIENCE AN INTERRUPTION OR LOSS OF SERVICES, AND TPN SOLUTIONS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY REGARDING THE SAME.
      IN ADDITION, TPN SOLUTIONS MAY PARTICIPATE IN "RECURRING BILLING PROGRAMS" OR "ACCOUNT UPDATER SERVICES" SUPPORTED BY PAYPAL. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO MODIFY AND MAINTAIN YOUR ACCOUNT SETTINGS, INCLUDING BUT NOT LIMITED TO (I) SETTING YOUR RENEWAL OPTIONS AND (II) ENSURING YOUR ASSOCIATED PAYMENT METHOD(S) ARE CURRENT AND VALID. FURTHER, YOU ACKNOWLEDGE AND AGREE THAT YOUR FAILURE TO DO SO, MAY RESULT IN THE INTERRUPTION OR LOSS OF SERVICES, AND TPN SOLUTIONS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY REGARDING THE SAME.
      If for any reason TPN Solutions is unable to charge your Payment Method for the full amount owed for the Services provided, or if TPN Solutions receives notification of a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, you agree that TPN Solutions may pursue all available lawful remedies in order to obtain payment, including but not limited to, immediate cancellation, without notice to you, of any domain names or Services registered or renewed on your behalf. TPN Solutions also reserves the right to charge you reasonable "administrative fees" or "processing fees" for (i) tasks TPN Solutions may perform outside the normal scope of its Services, (ii) additional time and/or costs TPN Solutions may incur in providing its Services, and/or (iii) your noncompliance with this Agreement (as determined by TPN Solutions in its sole and absolute discretion). Typical administrative or processing fee scenarios include, but are not limited to (i) customer service issues that require additional personal time or attention; (ii) disputes that require accounting or legal services, whether performed by TPN Solutions staff or by outside firms retained by TPN Solutions; (iii) recouping any and all costs and fees, including the cost of Services, incurred by TPN Solutions as the results of chargebacks or other payment disputes brought by you, your bank or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with TPN Solutions.
      TPN Solutions may offer product-level pricing in various currencies; however, transaction processing is supported only in Canadian dollars. In addition, due to time differences between (i) the time you complete the checkout process, (ii) the time the transaction is processed, and (iii) the time the transaction posts to your bank statement, the conversion rates may fluctuate, and TPN Solutions makes no representations or warranties that (a) the amount submitted to your bank for payment will be the same as the amount posted to your bank statement (in the case of a Supported Currency) or (b) the estimated conversion price will be the same as either the amount processed or the amount posted to your bank statement (in the case of a non-Supported Currency), and you agree to waive any and all claims based upon such discrepancies (including any and all claims for a refund based on the foregoing). In addition, regardless of the selected currency, you acknowledge and agree that you may be charged Value Added Tax ("VAT"), Goods and Services Tax ("GST"), or other localized fees and/or taxes, based on your bank and/or the country indicated in your billing address section.
    2. PAY BY CHECK (ELECTRONIC CHECK)
      By using TPN Solutions' pay by check option ("Pay By Check"), you can purchase TPN Solutions Services using an electronic check (from your personal or business checking account, as appropriate). In connection therewith, you agree to allow Certegy Check Services, Inc. ("Certegy") to debit the full amount of your purchase from your checking account ("Checking Account"), which is non-refundable. Certegy will create an electronic funds transfer ("EFT") or bank draft, which will be presented to your bank or financial institution for payment from your Checking Account. The Checking Account must be at a financial institution in Canada, and the check must be payable in Canadian dollars.
      It is your responsibility to keep your Checking Account current and funded. You acknowledge and agree that (i) Certegy reserves the right to decline a transaction for any reason (including, but not limited to, payments that fail to go through as a result of your Checking Account no longer existing or not holding available/sufficient funds) and (ii) in such event, neither Certegy nor TPN Solutions shall be liable to you or any third party regarding the same. If for any reason Certegy is unable to withdraw the full amount owed for the Services provided, you agree that Certegy and TPN Solutions may pursue all available lawful remedies in order to obtain payment (plus applicable fees). TPN Solutions is not responsible for the actions of Certegy. You agree that if the EFT or bank draft is returned unpaid, you will pay a service charge in accordance with the fees provided below, or as otherwise permitted by law. These fees may be debited from your Checking Account using an EFT or bank draft. All fees are in Canadian Dollars.
      Alberta
      $20.00
      British Columbia
      $20.00
      Manitoba
      $20.00
      New Brunswick
      $20.00
      Newfoundland and Labrador
      $20.00
      Nova Scotia
      $20.00
      Northwest Territories
      $20.00
      Ontario
      $20.00
      Prince Edward Island
      $20.00
      Quebec
      $15.00
      Saskatchewan
      $20.00
      Yukon
      $20.00
      By clicking the box labeled "I agree" to the terms of the Pay By Check payment option, you authorize the information provided to be used for the creation of an EFT or bank draft and you authorize a debit of the full amount of your purchase from your Checking Account.
    3. PAY BY PAYPAL
      By using TPN Solutions' pay by PayPal payment option ("PayPal"), you can purchase Services using PayPal. In connection therewith, you agree to allow PayPal to debit the full amount of your purchase from your PayPal account ("PayPal Account") or from credit card(s), bank account(s), or other allowed payment method(s) linked to your PayPal Account ("PayPal Funding Source").
      It is your responsibility to keep your PayPal Account and PayPal Funding Source current and funded, and your PayPal Account backed by a valid credit card. You acknowledge and agree that (i) PayPal reserves the right to decline a transaction for any reason (including, but not limited to, payments that fail to go through as a result of your PayPal Account or PayPal Funding Source no longer existing or not holding available/sufficient funds) and (ii) in such event, neither PayPal nor TPN Solutions shall be liable to you or any third party regarding the same. If for any reason PayPal is unable to withdraw the full amount owed for your purchase, you agree that PayPal and TPN Solutions may pursue all available lawful remedies in order to obtain payment. You agree that if the transaction is returned unpaid, you will pay a service charge of $25.00 or the maximum amount allowed by law, which may be debited from your PayPal Account or PayPal Funding Source.
      By clicking the box labeled "I agree" to the terms of the PayPal payment option, you authorize a debit of the full amount of your purchase from your PayPal Account or PayPal Funding Source.
    4. INTERNATIONAL PAYMENT OPTIONS
      TPN Solutions offers a variety of alternative international payment options through a variety of International Payment Providers ("IPP"). In the event you select an IPP, you represent that you have already agreed to any and all of the IPP' applicable customer service agreements in advance of completing your transaction at TPN Solutions. You also agree to allow the IPP to debit the full amount of your purchase from the selected bank account, e-wallet account (including credit card(s), bank account(s), or other allowed payment method(s) linked to your e-wallet account) or any other type of account associated with the selected IPP (including but not limited to, prepaid cards and mobile payments), collectively "Funding Sources". In addition, you agree to allow the selected IPP to debit, if applicable, an "Exchange Rate Conversion Fee", as well as any other fees or charges applicable to your agreement with the IPP (collectively, the "IPP Fees"), from your Funding Sources. You understand and agree that IPP Fees are subject to change at any time by the IPP without notice to you by TPN Solutions.
      It is your responsibility to keep your Funding Sources current and funded. You acknowledge and agree that (i) the IPP reserves the right to decline a transaction for any reason (including, but not limited to, payments that fail to go through as a result of your Funding Sources no longer existing or not holding available/sufficient funds) and (ii) in such event, neither the IPP nor TPN Solutions shall be liable to you or any third party regarding the same. You acknowledge that TPN Solutions will not attempt to fulfill the Services purchased by you until TPN Solutions receives confirmation of payment from the IPP through its associated payment processor. You acknowledge there may be a gap of several hours or days between the time you place an order and the time the IPP confirms payment through its associated payment processor. If TPN Solutions does not receive confirmation of payment from the IPP through its associated payment processor within thirty (30) days from when the order is placed, your order may be cancelled, at which time you will need to commence the purchase process again. In the event that you would like to cancel payment for a pending transaction, you may cancel the order through your TPN Solutions account. Payments received on previously cancelled orders will be automatically refunded to the original Payment Method when possible.
      If, at the time TPN Solutions receives confirmation of payment from the IPP (through its associated payment processor), either (i) the Services (including domain names) are no longer available for purchase; or (ii) a pending order has been cancelled in our systems; or (iii) the confirmation of payment does not match the dollar amount of the pending order, and as a result your purchase is either over-funded or under-funded, TPN Solutions may automatically issue a partial refund (in the case of over-funding) or a full refund (in the case of under-funding) to your Funding Source. If the IPP (or its associated payment processor) imposes refund limitations of any kind, TPN Solutions reserves the right to issue refunds to an in-store credit balance. If you receive a full refund, you will need to begin the purchase process again. You acknowledge and agree that the IPP reserves the right not to refund IPP Fees associated with a refunded transaction. Accordingly, any refunds issued by TPN Solutions will be net of the IPP Fees unless otherwise specified.
    5. IN-STORE CREDIT BALANCES
      In the event that your Account contains an in-store credit balance, you may apply any available credit balance to any future purchase in your Account. In the event that your Account contains an in-store credit balance, you hereby authorize TPN Solutions to apply any available credit balance to any outstanding administrative fees, chargebacks or other fees related to your Account. In the event that your default Payment Method fails for an automated billing in connection with the processing of any Service renewals, TPN Solutions may utilize any available in-store credit balance if there are enough funds to cover the entire transaction. Regardless of the amount of in-store credit available in your account, TPN Solutions is not responsible for the loss of products resulting from an inability to collect funds from your default Payment Methods or the in-store credit. In-store credits will be applied based on the currency selected in the shopping cart at the time of purchase (or renewal). If you have more than one in-store credit, then the credits will be processed according to the age of the credit, with the oldest in-store credit being applied first. If additional funds are required to complete the purchase or renewal, credits held in a non-selected currency will be converted using TPN Solutions' daily exchange rate based on the age of the credit (oldest to newest) until (i) enough funds are allocated to complete the transaction, or (ii) there is no available balance left in your account. You understand and agree that at the time of conversion, TPN Solutions may also impose an additional administrative fee to compensate for the risks and costs associated with providing currency conversion services.
      You can verify your available in-store credit balance at any time by logging into "Manage Your Account" or through the shopping cart on the TPN Solutions website. You acknowledge that in-store credit balances are non-transferrable, may only be used in the Account in which they were acquired and may expire. Complimentary in-store credits will expire two years after issuance. In the event that TPN Solutions terminates your Account, you acknowledge and agree that any remaining available in-store credit balance will be forfeited. In-store credit balances may be redeemed to your Payment Method, only if: (i) requested by you and (ii) if the available in-store credit was from a product or service purchase charged to your Payment Method. If your Payment Method imposes limitations on refunds, you may be issued a check, in USD for refundable in-store credits and subject to the terms described in Section 15.(A). All refunds of in-store credits must be requested within two years of issuance. In no event will in-store credit refunds exceed the amount originally charged to the Payment Method.
      You also acknowledge that funds available in your in-store credit balance will be held by TPN Solutions and will not accrue or pay interest for your behalf. To the extent any interest may accrue, you understand and agree that TPN Solutions shall be entitled to receive and keep any such amounts to cover costs associated with supporting the in-store credit balance functionality.
  16. UNCLAIMED PROPERTY; DORMANCY CHARGES
    Please be advised that if a customer has an outstanding account balance (a credit positive balance) for three (3) years or more for any reason, and (i) TPN Solutions is unable to issue payment to such customer or (ii) TPN Solutions issued payment to such customer in the form of a paper check, but the check was never cashed, then TPN Solutions shall turn over such account balance to the State of Arizona in accordance with state law. You acknowledge and agree that in either case (i) or (ii) above, TPN Solutions may withhold a dormancy charge in an amount equal to the lesser of $15.00 or the total outstanding account balance associated with such customer.
  17. SUCCESSORS AND ASSIGNS
    This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors and assigns.
  18. NO THIRD-PARTY BENEFICIARIES
    Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
  19. COMPLIANCE WITH LOCAL LAWS
    TPN Solutions makes no representation or warranty that the content available on this Site or the Services found at this Site are appropriate in every country or jurisdiction, and access to this Site or the Services found at this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site or the Services found at this Site are responsible for compliance with all local laws, rules and regulations.
  20. GOVERNING LAW; JURISDICTION; VENUE; WAIVER OF TRIAL BY JURY
    Except for disputes governed by the Uniform Domain Name Dispute Resolution Policy referenced above and available here, this Agreement shall be governed by and construed in accordance with the federal law of Canada and the provincial law of British Columbia, whichever is applicable, without regard to conflict of laws principles. You agree that any action relating to or arising out of this Agreement shall be brought in the provincial or federal courts of Surrey, British Columbia, and you hereby consent to (and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to) jurisdiction and venue in the provincial and federal courts of Surrey, British Columbia. You agree to waive the right to trial by jury in any action or proceeding that takes place relating to or arising out of this Agreement.
  21. TITLES AND HEADINGS; INDEPENDENT COVENANTS; SEVERABILITY
    The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein. Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.
  22. CONTACT INFORMATION
    If you have any questions about this Agreement, please contact us by email or regular mail at the following address:
  23. Legal Department
    c/o TPN Solutions
    205-810 Quayside Dr
    New Westminster, BC V3M 6B9
    Canada
    Revised: October 8, 2013